Refund Policy

  1. Free trial: Your first 7 days are free, with no card needed. You get up to 5 live lessons in the 7 days, one per day, each 30 minutes. The same teacher continues with you into paid classes, and you can stop the trial any time with no charge. If you don’t continue, you owe nothing.
  2. First-month money-back guarantee: After completing your free trial and starting your first paid month, if you are not satisfied, you may request a full refund of your first month’s fee. To qualify, please cancel by email and notify us via WhatsApp before the next billing month begins.
  3. How to ask for your first-month refund: Email [email protected] to cancel, and notify us on WhatsApp (UK +44 7883 185250, USA +1 786 550 3540) before the next billing month begins. Tell us the student’s name and that you’d like a first-month refund.
  4. Cancelling before a month starts: If you cancel by emailing [email protected] and notifying us on WhatsApp before your next billing month begins, no further fees will be taken for that next month.
  5. Later months: After your first month, once classes begin in a billing month, that month’s fee can’t be refunded. To stop, cancel before the next billing month begins.
  6. Pausing classes: To take a month or more off, email [email protected] before the month begins and you won’t be charged for that month.

There is no refund for public holidays and for absentees without any prior notice.